Money
Memberships and dues
Plans, charging a member, renewals, pausing, changing plans and cancelling.
A membership plan is what you sell: a price, how often it renews, and how long after a missed payment someone is still in good standing.
Create a plan
Under Billing → Plans, add a plan with a name, price, and interval (monthly, quarterly or annual). Grace days decide how long a lapsed membership stays active before it's marked past due.
Put a member on it
- Open the member and assign the plan.
- Send them a card link, or add their card at the desk. It becomes their default card.
- Press Charge Now to take the first payment and start the cycle.
After that it renews on its own: Stripe memberships renew through Stripe, and Square memberships are charged by the nightly run in your gym's time zone.
Changing things later
- Change plan — the new price applies from the next renewal, so nobody is charged a difference today.
- Pause — collection stops until you mark them active again.
- Cancel at period end— they keep training until the period they've paid for runs out.
- Cancel — stops billing immediately.
When a payment fails
The membership is marked past due and the member is told. Stripe keeps retrying on its schedule; Square memberships are retried by the nightly run. As soon as one succeeds the membership goes back to active. Nothing is cancelled without you.